General terms and conditions of
Winning Management Seminars GmbH (hereinafter Winning), FN 232101 a of the LG for ZRS Graz
All our products and services serve to make people more successful, happier and healthier. On the one hand, our expertise is based on studies and university degrees and on the other hand of coaching as an athletic and mental coach, team developer and management trainer at the highest international level. All our experiences we involve into the management trainings for companies and individuals – for all those who want to achieve extraordinary success in their areas.
These terms and conditions apply to all services, events, seminars, training camps, courses, coachings, lectures and as well products such as books, i-books, MP3 files, various disks, downloads … for consumers, entrepreneurs and persons of public right. The inclusion of other terms and conditions is expressly prohibited unless Winning has given its written consent. The acceptance of our services by you is considered as a recognition of our terms and conditions. At the same time you abandon the validity of your own terms and conditions.
Registration and conclusion of contract:
You can register in writing via our online form or by e-mail (firstname.lastname@example.org) for our services. Your registration will be considered according to the order of receipt. Upon receipt of your registration you are bindingly registered for the desired service. This represents a binding offer for us to conclude a contract. The contract is only concluded by our confirmation of your registration, whereby as a legally binding booking the submission of your registration is sufficient. If the service is carried out without you having previously received an order confirmation, then the contract is concluded at the beginning of the execution of the event.
Type and volume of the service:
The contractually agreed services are set out in the service description of the respective event/service according to the brochure or on our website at www.winning.at
Subject to change:
We reserve the right to make necessary changes in content and/or organization before or during the seminar event/service – if these do not substantially change the overall character of the seminar/service. If necessary, we are entitled to replace the initially provided speaker by qualified persons.
Hotel reservations are made by and for the account of the seminar participant/company. The contractual relationship is concluded exclusively between the seminar participant/company and the hotel. On request, a pre-booking of Winning is made. The hotel reservation must be made directly by the seminar participant or the company.
Terms of payment:
Our prices (errors excepted) are understood to be exclusive of VAT, unless otherwise quoted. The fee includes, for example, services for planning and conducting seminars/training courses. Also included are on-site support and any relevant documentation. The invoices provided by Winning are payable promptly and without any deduction. For partial invoices, the terms of payment apply as well. In case of late payment 8% interest p. A. agreed as default charges.
You can resign at any time before and during the seminar/service. To avoid misunderstandings a written declaration of resignation is necessary. Up to six weeks before the start of the event, we will charge a processing fee of 20% of the training fee for all program preparations and expenses. For cancellations from the 41st to the 10th day 50%, from the 9th to the 3rd day 70% and from the 2nd day until the beginning of the event 100% of the total amount. There will be no refund of the price paid by the customer for premature break off by the customer or at its delayed appearance, no matter for whatever reason.
You have the right to withdraw your registration within 14 days of the date on which you have registered, without giving any reason. In order to exercise your right of withdrawal, you must inform Winning in writing of your decision to withdraw your application. Submit your statement as an e-mail to email@example.com. We will send you a confirmation of receipt of such withdrawal. If services have already been used by us, they will be charged by us.
Consequences of the cancellation:
If you revoke your registration within the revocation period, we will refund all payments that we have received from you and that you have not used yet, from our notice of your revocation within 14 days. We use the same form of payment that you used in the original transaction. Unless explicitly agreed otherwise with you. We will not charge you any fees for the repayment unless we started already delivering our services/products. In this case, the service/product will be charged.
Cancellation of seminars/services/events:
We reserve the right to cancel or postpone our events/services due to insufficient demand or number of participants, force majeure or illness of a speaker. Of course, Winning will notify you promptly and refund you the fee paid promptly. Liability and damage claims are excluded unless intent or gross negligence on our part.
Refusal and exclusion of participants:
We reserve the right to refuse an event booking (single participation or company) without giving reasons. In this case, of course, any fees already paid will be fully refunded.
Participants who repeatedly disrupt the course of an event and do not comply with the rules of the presenter, abuse the event to recruit people or sell third-party products, can be excluded from us. In this case, the full event price still has to be paid.
If participants of our events/services do not use our services as a result of delayed arrival, early return journey, illness or for other reasons for which the organizer is not responsible, there is no refunding, even no partly refund.
Audio and video recordings:
At events, foto, video and audio recordings are made as part of training reflection. By attending the event, you are granting Winning the permission to use these fotos and records privately and commercially. A claim to commissions or other payments is excluded, unless otherwise agreed in writing.
You have the right to object to this authorization in advance. In this case, however, you would have to expect a (partial) exclusion from the event, because the video recordings are used for personal or group reflection and thus are part of the training/education. If in doubt, we ask you to contact us in advance to find a common way in the course of our service.
Health and resilience:
In the course of our training programs, it is methodically necessary to physically or mentally leave the personal comfort zone in between. In this regard, physical health and physical and mental capacity is required to participate in these exercises.
The participant confirms that he is healthy and physically and mentally resilient at the start of the event and is not impaired by the intake of medication or similar. In the case of an impairment, the participant must notify this to Winning ahead of time.
A participation of the event is usually possible after consultation with Winning – but without participation in the physically or mentally demanding exercises. A participation in the exercises is generally not mandatory and is always based on personal decision of the participant.
All training measures, training plans, methodologically pedagogical and psychological contents are carefully selected, tested and meet a high international standard. Some training programs are very innovative and therefore incomparable and have proven themselves in international top-class sport and management.
The depth of the involvement in change processes (self-experience) determines the participant himself and he/she is responsible for it.
Experience has shown that the training goals of our participants are constantly being achieved or even exceeded. Nevertheless, Winning accepts no liability in the achievement of the goals aimed by the participant or a team/group.
The disclaimer applies to damages and consequential damages caused by incorrect planning or incomplete event execution or e.g. wrong coaching of a trainer. The disclaimer applies also, if the behavior of an participant of the event leads to damage or consequential damage of another participant. Safety is our highest concern. Therefore, all exercises are implemented, secured, supervised and carried out to the best of our knowledge and belief by experts (e.g. state-certified mountain guides, sports scientists, psychologists, educators, doctors …).
Claims for compensation for damage to property in accordance with the Product Liability Act are excluded. Winning reserves the right to exclude liability for property damage under the Product Liability Act when using equipment in areas that can be expected to cause particularly high compensation claims in the event.
Insurances can be offered on site in the course of the event, if subcontractors do not grant corresponding insurance cover anyway.
The liability of Winning is limited to deliberate action and gross negligence.
The participant of an event is aware and accepts that it is not possible – according to the state of the art – to completely exclude defects in the materials or machines used under all conditions of use.
Participation in practical exercises indoor or outdoor including physical performance tests is at your own risk.
Subcontractors (e.g. mountain guides, outdoor trainers, sports scientists, business trainers, rafting companies, quad or motorcycle rental companies, etc.) booked by Winning are liable for their services or products. Subcontractors agree expressly to our terms and conditions after placing the order.
Privacy and data storage:
For all disputes arising from this contractual relationship, the relevant court in Graz is agreed.
These terms and conditions remain binding even in the case of legal invalidity of individual clauses or parts of the terms and conditions. Changes or additions to these conditions must be made in writing.
Responsible in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
Winning Management Seminars GmbH
8041 Graz Email: firstname.lastname@example.org
Your data subject rights
You can exercise the following rights at any time under the contact details provided:
• Information about your stored data and their processing
• Correction of incorrect personal data
• Deletion of your stored data
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
• Objection to the processing of your data with us and
• Data portability, if you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
Purposes of data processing by Winning and third parties
We only share your personal information with third parties if:
• You have given your express consent
• processing is required to complete a contract / service with you
• the processing is necessary to fulfill a legal obligation
• processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.
Deletion or blocking of data
We adhere to the principles of data reduction and data economy. Therefore, we only store your personal data for as long as it is necessary to achieve the purposes stated here or as long as it is provided by law. After expiration of these deadlines, the corresponding data will be routinely blocked or deleted according to the legal regulations.
Collecting general information when visiting our website
When you access our website, a cookie automatically records information of a general nature. This information (server log files) contains about the type of web browser, the operating system used, the domain name of your Internet service provider and similar. Hereby only informations are handled that do not allow conclusions concerning your person.
These informations are technically necessary to correctly deliver the contents of web pages requested by you and are mandatory when using the internet. They are processed in particular for the following purposes:
• Ensuring a hassle-free connection of the website
• Ensuring a unproblematically use of our website
• Evaluation of system security and stability as well
• for further administrative purposes
The processing of your personal data is based on our legitimate interest for the purposes mentioned above for collecting data. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible person and possibly the data processor. Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
Like many other websites, we also use so-called “cookies.” Cookies are small text files that are transferred from a website server to your hard drive, so that we automatically receive certain data, such as IP address, browser used, operating system, and your connection to the internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case the data will be collected by us or passed on to third parties or a link with personal data will be established without your consent.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by email about circumstances relevant for the service or registration (such as changes to the newsletter offer or technical conditions).
For an effective registration we need a valid e-mail address. In order to verify that an e-mail address is actually being registered, we use the “double-opt-in” procedure by logging the order of the newsletter, sending a confirmation e-mail and receiving it Requested answer. Further informations are not collected and the data will be used exclusively for sending out the newsletter and will not be disclosed to third parties.
The consent to the storage of your personal data and the use for the newsletter can be revoked at any time. Each newsletter contains a link to this. You can also unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.
If you have questions of any kind contact us by e-mail or contact form. Automatically you give us your consent to contact you.
This requires the specification of a valid e-mail address. The specification of further data is optional
The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
Using script libraries (Google Webfonts)
In order to render our content correctly and visually appealing across browsers, we use script libraries and font libraries on this website, e.g. Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.
The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and if so for what purposes – that operators of such libraries collect data.
Using Google Maps
This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google’s data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.
Embedded YouTube videos
On some of our websites, we embed Youtube videos. The operator of the plug-ins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed, which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies even when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Imprint and disclosure
Winning Management Seminare GmbH
GF Dr. Michael Reinprecht
UID: ATU 56693037
FN 232101 a Regional Civil Court Graz
Member of the Steiermark Chamber of Commerce
Supervisory authority acc. ECG: Magistrate Graz
Applicable trade or professional regulations: www.ris.bka.gv.at
Photos: istockphoto.com, fotolia.com, My Winning Coach GmbH, Winning Management Seminare GmbH